For ages 21+

Play responsibly,
stay safe

taka 999 believes that betting is a form of entertainment — but it stays healthy only when played within limits. On this page you will find the information you need to keep yourself and your loved ones safe.

For individuals aged 21 and above only

Our commitment

taka 999, as an entertainment platform, places the well-being of its users as the highest priority. We believe that addiction to gambling or betting is a real problem, and it is important to identify and address it in time. That is why we have provided several self-regulation features for every member.

Under our Terms and Conditions, you must be at least 21 years old to open an account and place bets on taka 999. Age is verified at registration, and if any information is found to be false, the account will be closed.

Betting should never be seen as a source of income or a solution to financial problems. If you feel that betting is affecting your daily life — family relationships, work, or finances — it is important to seek help. taka 999 always tries to support its members, and you can visit our About Us page to learn more.

Your personal information is protected under taka 999's privacy policy — full details are on the Privacy Policy page. Requests for self-exclusion or limit-setting are also handled with complete confidentiality.

Self-regulation features

taka 999 offers several tools to let you set your own playing limits. They are easy to use and can be activated at any time.

Set a deposit limit

Set a maximum amount for how much you deposit daily, weekly, or monthly. Once the limit is reached, no further deposits will be accepted.

Deposit Limit

Session time limit

Set how many hours per day or week you spend on the site. Once the set time is up, you will be logged out automatically.

Session Limit

Cooling-off period

If you want to take a break from playing for a while, you can request to temporarily close your account for anywhere from 24 hours to 30 days.

Cooling-Off

Self-exclusion

If you need a long-term break, activate self-exclusion — from 3 months up to 5 years. During this time, access to your account will be completely blocked.

Self-Exclusion

View your gaming history

You can check your betting history, win/loss records, and deposit/withdrawal details from your account at any time.

Activity Review

Get support

If you run into any issue, contact our support team 24/7 via live chat or email. Help is available in both Bengali and English.

Support

To activate any of the above limits or to request self-exclusion, chat with us on live chat or email us at: [email protected]

Warning signs of a problem

Gambling addiction develops gradually and is often difficult to recognise in yourself. Watch out for the following signs:

You are betting beyond your budget or placing bigger bets to try to recover money you have lost.

You are hiding how much you bet from family, friends, or colleagues.

You keep trying to stop playing but cannot.

You are prioritising betting over sleep, food, or work.

You are taking out loans, selling assets, or using family money to fund your betting.

You feel restless, irritable, or anxious when you are not betting.

You cannot concentrate on work or studies and thoughts of betting are constantly on your mind.

Your family relationships or friendships are suffering, yet you cannot step away from betting.

Remember: If you notice one or more of the above signs in yourself, seek help right away. Addiction is not a sign of weakness — acknowledging a problem and asking for help takes courage.

Age limit: 21+ only

To take part in any form of betting on taka 999 — including casino and sports betting — you must be at least 21 years old. This is not just a rule; it is essential for the mental and financial protection of younger people.

If you suspect that someone in your family or social circle who is under 21 is using taka 999, notify our support team immediately. We will act quickly.

Use parental control software on computers or phones in your home so that minors cannot access gaming sites.

Account verification process

  • Providing your date of birth at registration is mandatory.
  • Identity verification (KYC) must be completed before large withdrawals.
  • Suspicious accounts may be subject to verification at any time.
  • Accounts opened with false information and their balances will be forfeited.

Ways to get help

Rather than dealing with it alone, reach out to people you know or to professionals. There are many ways to get help.

taka 999 Support

Contact us 24/7 via live chat or email ([email protected]). Help is available in both Bengali and English. Requests to set limits, take a break, or self-exclude can all be made here.

Family and friends

Tell a trusted family member or friend about the problem. Support from someone close to you can be the fastest and most effective help. They can assist you in making decisions and sticking to your limits.

Professional counselling

Consult a mental health professional or counsellor. In Bangladesh, there are various government hospitals and private organisations that provide mental health services where addiction-related support is available.

Support groups

Look for support groups or communities that help people overcome gambling addiction. The experiences of people who have been through the same situation can often be the greatest source of motivation.

Healthy betting habits

Before playing on taka 999, ask yourself a few questions: What is my budget for today? Can I afford to lose this money? How much time will I spend? Deciding on the answers to these questions in advance keeps betting within the bounds of entertainment.

Only bet money you can afford to lose. Never use rent money, grocery money, or your children's education funds for betting. Betting more and more in an attempt to recover losses — this "chasing losses" mindset is the greatest danger.

If betting starts to feel like an obligation or a source of stress rather than something enjoyable, it is time to stop. Give yourself a break. Log out of your account and spend time on other activities — spend time with family, read a book, or take part in sports.

Do not bet while drinking or under mental stress. In these states, your ability to make decisions is reduced and you are likely to take more risks than usual. You can visit our FAQ page to find answers to common questions.

Remember, no strategy or system can guarantee long-term profit in casino games or sports betting. The outcome of every game or match is independent and unrelated to previous results.

Play safe with taka 999

Responsible gaming is central to our platform. If you need to set limits or require support, our 24/7 support team is always here for you. For ages 21+ only.

Questions about responsible gaming

Your account cannot be reactivated before the self-exclusion period ends. Once it ends, contact our support team to reactivate. No promotional emails or messages will be sent during the self-exclusion period.

Yes, reducing a deposit limit or setting a new one takes effect immediately. However, requests to increase a limit are subject to a waiting period — this helps prevent impulsive overbetting.

Yes. If a family member is a taka 999 user and you are concerned about their betting behaviour, let our support team know. After verifying the relevant details, we can take action on the account in question.

A cooling-off period lasts from 24 hours to 30 days — it is for a short break. Self-exclusion lasts from 3 months to 5 years — it is for more serious situations. Self-exclusion cannot be cancelled before the period ends.

Your account balance remains safe while self-exclusion is active. Once the self-exclusion period ends, or in special circumstances through the support team, the existing balance can be withdrawn.

Yes, gambling addiction is a treatable mental health condition. With timely professional help, family support, and personal determination, it is possible to overcome it. Contact a mental health professional in Bangladesh.